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Customer experience | Sales, Customer Insights,...
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How to work in a group on solutions?

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Posted on by

Hello Community!

We working with client with CRM 2016 on-premise who want often a few new feature on the same place in CRM, like opportunity. When we must change or add on the code it's less problem. Problem it's when we must change something on the CRM. Often we must prepare a few independent solutions who make changeng, like add new fields, changes on the form or views. Client dont accept every feature on the same time (somethinks time The difference accept is a few weeks or months!), but this, what was accepted must move to the next environment.

What is best practise or what you propose as work (CRM development) in group?

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  • Jean Joel Kakou Profile Picture
    Microsoft Employee on at

    Hello Maciej,

    Thank you for your email.

    It really depend on the implementation.

    Usually we ask the customer to have 3 organization Production - acceptance - Test. In this settings, you will be able to work on a separate organization without doing it directly on the Production.

    You can find more best practices from the solution lifecycleManagement:

    www.microsoft.com/.../details.aspx

    Hope it helps

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Jean.

    Thanks for the link. I hope to it will be enought for this moment, i must become acquainted with it.

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