Errors in timeline and reassignment of activities

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Posted on by Community Member Microsoft Employee

Hello,

Since this past weekend, we've been having some issues with the timeline within case records.

My scenario is as follows:

Cases are created when receiving an email, these emails may have images in the body of the email, however, when trying to view the email activity, the images are not displayed.

Additionally, when reassigning the case to another owner, the activities, notes and tasks are also reassigned and the modification date changes.



I appreciate the help ..

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Jorge Landazabal F. on at

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RE: Errors in timeline and reassignment of activities

Hi

This is a BUG, it will be solved in the next service updates of Dynamics 365 CE.

If found helpful, Please mark my answer verified.

Regards

Jorge L