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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / You may not edit this ...
Finance | Project Operations, Human Resources, ...
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Posted on by LightingSupply 25

I have a Credit Memo that was created and during creation there was an dialog "Not all required fields have been entered.

Required fields appear in bold black type. We couldn't get out of this so I removed her user using the following sql.

SELECT * FROM DYNAMICS..ACTIVITY
SELECT * FROM DYNAMICS..SY00800
SELECT * FROM DYNAMICS..SY00801
SELECT * FROM TEMPDB..DEX_LOCK
SELECT * FROM TEMPDB..DEX_SESSION

Now when we try and open the credit memo document we get the "You may not edit this document. it is being edited by another user."

I have looked through various other threads and haven't found a solution.

It's in the RM20201 table.

Version GP 2013, Version 12.00.1412

Categories:
Microsoft Dynamics GP
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  • Suggested answer
    agaber Profile Picture
    agaber on at

    Hello-

    Thank you for posting your question on the Forums.  I see you ran the select statements, but were you able to then delete all of the TEMP table records as well after ALL users were logged out of the system?

    Run the following command once all users are logged out against the DYNAMICS database.

    DELETE SY00800

    DELETE SY00801

    DELETE ACTIVITY

    Run the following command against the tempdb database.

    DELETE DEX_LOCK

    DELETE DEX_SESSION

    The RM20201 table is used for both work and open apply records and the posted field would be populated as 1 if it had posted or 0 if not.  If clearing the TEMP tables above does not resolve your issue, you will need to open a support case so we could take a closer look at all of the data in SQL for this transaction.

    Have a great day!

    Adam G.

    Microsoft Dynamics GP

  • LightingSupply Profile Picture
    LightingSupply 25 on at

    Yes I ran the DELETE to those tables. What I ended up doing was deleting the record out of RM10101, RM20201, and RM00401. Then I just opened a new credit memo.

    Thanks

    Lighting Supply

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