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The user with SystemUserId='' in OrganizationContext='' is not licensed, and its SystemUserAccessMode=0 is not either of (NonInteractive=4, SetupUser=1)

Posted on by 30

Hi,

Recently one of the developer left the project and his account is disabled.

But In the meantime , we changed the owner of all the workflows and plug ins  from his name to the service account which has proper license and read-write access.

Even though , we changed,  not able to update the account entity relevant forms. It throws the below error message

Exception Message: The user with SystemUserId='' in OrganizationContext='' is not licensed, and its SystemUserAccessMode=0 is not either of (NonInteractive=4, SetupUser=1)

ErrorCode: -2147167669
HexErrorCode: 0x8004d24b

ErrorDetails:
ApiExceptionSourceKey: Step/Microsoft.Crm.Extensibility.ImageRetrievalStep
ApiStepKey: 84b9d1ca-3e30-11db-b951-000cf1fe02ff
ApiDepthKey: 1
ApiActivityIdKey: 03761853-cfb7-4719-9cb1-cad6c605b592
ApiPluginSolutionNameKey: System
ApiStepSolutionNameKey: System
ApiExceptionCategory: ClientError
ApiExceptionMesageName: UserNotAssignedLicense
ApiExceptionHttpStatusCode: 400

HelpLink: go.microsoft.com/.../

Activity Id: d166f9c3-09ab-42b5-9499-d7451aa14e81

Will there be any other things which we have to look into for his ownership ?

Is there anyway we can trace the resources which is owned by his account ?

Any cache ?

  • Suggested answer
    RE: The user with SystemUserId='' in OrganizationContext='' is not licensed, and its SystemUserAccessMode=0 is not either of (NonInteractive=4, SetupUser=1)

    Hi Partner

    There can be multiple reason for this error

    1. Check if all the licenses are applied to the user,  as you assigned all the workflows and processes to an active user, make sure all the licenses are assigned correctly to active user

    2. Check and verify if all the Plugins are in  "Run in users context" field on the step configuration to use a valid user.

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