Power BI for Dynamics 365 Marketing Analytics: Block & Failure Analysis Is Blank?

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Posted on by word_proficient

Hi Everyone,

I've followed the steps for bringing D365 for Marketing interaction data into Power BI as outlined here (Github) and here (Microsoft | Docs).

For the most part I am able to get data (Marketing Message Titles, #Email Sends, etc.) but I am having trouble with the Block & failure Analysis tab. Here's a screen shot below.

Currently not seeing any points displayed on this chart. Has anyone else encountered this?

Any suggestion on next steps to take are all welcome.

Thanks,

Word

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Christian Abeln Microsoft Employee on at

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Hello,

thank your for your report. Assuming that in your organizations have any blocked / bounced / failed emails, the analyzer will load those interactions. Please check if in your report the correct interactions are configured for loading. You can validate a correct s shown below if needed:

We will look at correcting the out of the box interactions configuration on GitHub for this report.

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word_proficient 66 on at

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Thanks, Christian for responding!

I followed your suggestion and looked at the !KnownInteractions on my end. It looks like there are several Interactions showing FALSE under the Load Data column header. Here's a snapshot of the !LoadInteractions

How would I go about reversing this? IF it's applicable, we just updated to the latest version of D365 for Marketing.

Word

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