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Unanswered

Invoice printing as .htm file

Posted on by 5

Hello 

I am trying to print an invoice as word file

pastedimage1647654856432v1.png

When I select print it opens a .htm file

pastedimage1647654890491v2.png

this is an issue with one person and is a GP issue.


When I log in to my account on their profile, it works

Please

Please

PLEASE HELP

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  • Hokuminaria Profile Picture
    Hokuminaria 2,950 on at
    RE: Invoice printing as .htm file

    Hello Gunnigle,

    Most times, this is caused due to the Report Writer Version of the Report not matching the XML on the template.

    I would verify that you have the Modified Report on this machine, and it is accessible. Once verified, re-add the XML to the modified Template and bring it back in. Set security to the template and see if this now prints correctly.

    I hope this helps!

    Thank you!

    Brandon Jarrett | Microsoft Support Engineer.

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