How to connect a Sales Return Order with a Sales Order

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Posted on by Christos Christou

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Hi there,

We are importing Sales Orders from Hybris e-commerce platform as XML files. The customer now requests to import Sales Returns as well. When creating the Sales Return Order in Hybris, the customer will have to enter the Sales Order number so we can match those two documents.

What is the best way to connect those two documents? As I have noticed there is no field "Order No." in the Sales Header table 36. Actually, that's correct because what differentiates those two is the Document Type field.

Any ideas?

Thanks

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Christos Christou 511 on at

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RE: How to connect a Sales Return Order with a Sales Order

Thanks Khoa
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4BzSoftware 6,073 on at

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RE: How to connect a Sales Return Order with a Sales Order

Hi Christos,

You can use Applies-to Doc. Type and Applies-to Doc. No. fields in Invoicing FastTab. This link provides you more information msdn.microsoft.com/.../hh178599(v=nav.90).aspx
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Christos Christou 511 on at

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RE: How to connect a Sales Return Order with a Sales Order

Thanks
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Christos Christou 511 on at

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RE: How to connect a Sales Return Order with a Sales Order

Thanks Alexander
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Alexander Ermakov 28,094 on at

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RE: How to connect a Sales Return Order with a Sales Order

If you want to have a link in NAV that would match your Sales return order with initial Sales Order, you can use some of the existing fields that might be not in use so far, e.g. "Shipping No." or "Posting No.", "Your reference" or a comment field. "External Document No." can also fit as Vishal mentioned, in case you do not need to keep specific return external number.
Christos Christou 511 on at

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RE: How to connect a Sales Return Order with a Sales Order

Thanks Vishal
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RE: How to connect a Sales Return Order with a Sales Order

Hi,

You can use the "External Document No." field at Return Order to capture the "Sales Order No.".

This way you can generate the report later, if needed.

Hope this helps.

Best Regards,

Vishal Salot