HI we are curently using field service to track our staff schedule and timesheet.
So each staff profile is used as a bookable resource.
Here is the issue, when a staff resigned and join back another programme or department, the data would be inaccurate, because this staff should not be under the previous record count.
Is there a way for returning employees to use the existing user account (System User), for a new Therapist Profile (Bookable Resource).
Reason because likely the Azure user principal name or email address should still be the same.
Alternatively is there a way to manage reutnring employees or employees who have changed portfolio or department without giving them a new user ID?
e.g. Adam_Tan ; return Adam_Tan01
Thank you
