web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Add a filtering in the...
Service | Customer Service, Contact Center, Fie...
Answered

Add a filtering in the worker order list view

(1) ShareShare
ReportReport
Posted on by OA-28051935-0 10
Hi,
 
In the work order list view, I would like to add a filter that depends on the current user.
There is a default column /Reserved Ressources/ that we can see in grid (meaning the user has been booked for the work order). I would like to filter on it but I can't. When I try to add /Reserved Ressources/ to the filter, it can't find the field...
 
I downloaded the XML grid
 
<fetch version=/1.0/ output-format=/xml-platform/ mapping=/logical/ savedqueryid=/70518e86-6ec4-ed11-b596-0022482d11ed/ no-lock=/false/ distinct=/true/>
<entity name=/msdyn_workorder/>
<attribute name=/msdyn_serviceaccount//>
<attribute name=/msdyn_priority//>
<attribute name=/msdyn_systemstatus//>
<attribute name=/msdyn_substatus//>
<attribute name=/createdon//>
<attribute name=/msdyn_primaryincidenttype//>
<attribute name=/msdyn_name//>
<attribute name=/msdyn_workorderid//>
<attribute name=/msdyn_bookingsummary//>
<order attribute=/createdon/ descending=/true//>
<filter type=/and/>
<condition attribute=/statecode/ operator=/eq/ value=/0//>
</filter>
</entity>
</fetch>
 
 
I need to filter the current user on this field : <attribute name=/msdyn_bookingsummary//> (It display the ressource that has been booked for the work order)
 
How can I do this ?
 
 
 
Thanks in advance !
 
 
 
 
 
 
 
 
I have the same question (0)
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Add a filtering in the worker order list view
    Hi，
    Through testing:
    I don't see 'Reserved Resources' column in the work order table.
    As for the 'msdyn_bookingsummary' column you mentioned, his display name is 'Booking Summary', as well as the fact that he is a text column
    If you want to filter based on the current user criteria, only lookup fields related to the user can be used

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 60 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 36 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans