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Customer experience | Sales, Customer Insights,...
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Sales Order closing - Money exchange rate issue

Posted on by 5

We have a task to bulk cancel set of Sales Orders in Dynamics 365.
Records are already filled with Currency values and exchange rates related to Base Currency values.

When we make the request to cancel Sales Order (CancelSalesOrderRequest), the system will change exchange rate of the record and recalculate Base values based on current exchange rate of the currency. But we need to keep exchange rate unchanged from the value already set in the record. Is there a way to direct the Request to not change any data except the State and Status of the record?

  • NoRa0702 Profile Picture
    NoRa0702 5 on at
    RE: Sales Order closing - Money exchange rate issue

    We made it using SDK and devopment of app to change set of records. In my opinion the standard funkcionality has many issues and limitations. That's why we don't use it at all and build sales processes on custom entities.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Order closing - Money exchange rate issue

    Hi,

    Unfortunately, there is no direct request to only change the status of Sales Order entity in the C# SDK.

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