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Customer Insights - Journeys forum

Installation of marketing app

Posted on by Microsoft Employee

-what is the user role to install a marketing app

-can a user has service admin role is he able to install the marketing app or not

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  • Hari Om Garg Profile Picture
    Hari Om Garg 25 on at
    RE: Installation of marketing app

    Office 365 Global Admin for Dynamics 365 should be able to install Marketing App, Specific admin role like Sales admin, Service admin has a specific function for Sales & Service functional areas.

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Installation of marketing app

    Hi Faisal,

    docs.microsoft.com/.../purchase-marketing mentions that you need to be an Administrator to setup Marketing.

    Thanks,

    Megan

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Installation of marketing app

    Hi

    -i gone through the prerequisites doc for installation of marketing app in  that it is given that it is mention that "You must run the setup wizard as a Dynamics 365

    user with admin privileges on the Dynamics 365 instance where you are installing Marketing".could i have any document which mention the user role as global Admin privileges in office365. which will help us that sales admin,service admin etc are not able to install the marketing app

  • Katalina N. Profile Picture
    Katalina N. 4,875 on at
    RE: Installation of marketing app

    Hi Faisal,

    User needs to have Global Admin privileges in Office 365 as the app will install several solutions, but will need privileges to create the portal.

    regards

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