web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / The server process cou...
Microsoft Dynamics GP (Archived)

The server process could not be started because the configured identity is incorrect. Check the username and password.

(0) ShareShare
ReportReport
Posted on by Community Member

Hi ,

I had created one windows service which is trying to communicate with GP 10. The scenario is like i had created one msi and installed that msi on GP machine. I am trying to access that url through ip from my machine.Basically i am trying to give a call to that service through my machine which in turn will communicate with GP 10. The service is running under Local System. 

When i am trying to perform the create operation for GP 10 i am getting the following error.

"The server process could not be started because the configured identity is incorrect. Check the username and password."

Can anyone guide me what i am missing?

Thanks

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    RE: The server process could not be started because the configured identity is incorrect. Check the username and password.

    You cannot use a local system account to run the service. Try using a domain account, which in turn should be an account created on SQL Server. The account should also have access to the GP system and company databases and belong to the DYNGRP database security role.

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: The server process could not be started because the configured identity is incorrect. Check the username and password.

    @Mariano thanks for your response. I resolved that issue using the following steps:

    1. Go to Control Panel – Administrative Tools – Component Services.

    2. Expand Component Services

    3. Expand Computers

    4. Expand My Computer

    5. Expand COM+ Applications

    6. Right click on the eConnect 10 or eConnect 9 objects and select Properties

    7. Go to the Identity Tab, change the account and/or password there.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans