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Microsoft Dynamics AX (Archived)

Print charges on invoice

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Posted on by

I have added charges to the header of an sales order, and when i print the invoice the charges are placed at the bottom under the "total charges".

I want to have the charge specified on the invoice (not only summarized), so I selected the "Show details" on the Print options before generating the invoice. The charges are still placed under the "total charges" field on the invoice. I changed the "Print charges" field to "Summarize", but still the same result.

How can I specify the charges for a sales order on the invoice?

Why is the print options for charges "Show details" and "Summarize" if it shows the same result?

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Øystein Dahl Godø,

    If I understand you correctly, you want to show separate invoice lines for the different charges that you applied to the sales order, right?

    In this case you can either continue using the 'charges' functionality and make an adjustment to your report design or use 'dummy' items instead of charges, which will be printed individually just as the items that you sell.

    Best regards,

    Ludwig

  • Crispin John Augustine Profile Picture
    37,081 on at

    Hi,

    You can see the difference between "Show details" and "Summarize" only when you  have multiple charges in the same invoice.

    "Show details" displays all charges one by one in different rows

    "Summarize" display the aggregated sum in one field (one row)

    (So you cannot see any difference between both, when having only one charge).

    Not forgetting, I might have understood you incorrectly. Please correct me, in case.

  • oysteindg Profile Picture
    on at

    Hi Crispin.

    Actually, your description was how I expected this to work, but it doesn't. Please let me know if you experience otherwise.

    Even if I post multiple charges to the same invoice, they just summarize to the "Total charges" field on the invoice. No line-by-line details, even if the print option for charges is set to "Show details".

    Any other suggestions welcome.

  • oysteindg Profile Picture
    on at

    Hi Ludwig.

    My thought was also to have this customized (I cannot use dummy in this case), but since there is an option of "Show details" intended for the charges on the invoice, I expected the charges to print differently on the invoice.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Øystein Dahl Godø,

    As far as I am informed all charges are clumsed together at the bottom of the invoice in the charges field but I might be wrong. I believe your best option is to talk with a report designer/developer who can tell you more precise.

    Best regards,

    Ludwig

  • Crispin John Augustine Profile Picture
    37,081 on at

    Hi,

    In my invoice report, we have huge customizations, and as it looks, I only see a grid control for Taxes and another grid control for Charges, and no hidden condition. (meaning both display as many available lines in the dataset)

    It would be worth checking in the report design, if there is a txt field which displays the aggregated value, and a grid showing all records. One of them should be hidden based on the parameter.

    Could you have a look at that?

  • Suggested answer
    PiMaJa Profile Picture
    5 on at

    Seems to be a regional country functionality for Finland (FI). Code in report needs to be changed to work with other countries. 

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