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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS Portal Group Invite...
Microsoft Dynamics CRM (Archived)

MS Portal Group Invite - Redeem not working for all contacts

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Posted on by kva888 275

Hi,

I am having a problems with group invite redemption. Only the first contact (in the group invite) is able to redeem successfully. Although, the other contact received invitation emails - they cannot redeem successfully to register on to the portal.

Am I missing something here? Was anyone able to successfully use the group invite in MS portal to redeem & register for bulk contacts?

I am using the MS portal 8.3 community edition. Any insight on this would be helpful?

Thanks.

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I have the same question (0)
  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,667 on at

    Hi,

    Please find the below url :

    debajmecrm.com/.../dynamics-365-adx-portals-in-depth-walkthrough-redeeming-invitations-modifying-invitation-email-and-disabling-open-registrations-in-dynamics-365-portals-previously-adx-portals

    mscrmgmr.blogspot.com/.../microsoft-portal-invite-multiple.html

    benitezhere.blogspot.com/.../updating-the-redeem-invitation-url-in-the-send-invitation-workflow-in-dynamics-portals.html

    Hope it helps you.

    Thanks,

    Jharana

  • kva888 Profile Picture
    kva888 275 on at

    @Jharana - Thanks for your response. However, it doesn't answer my specific question regarding group invitations on portal. I am able to redeem successfully on single invite but the group invites doesn't work.

  • Suggested answer
    Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,667 on at

    Hi Kva888,

    I am able to redeem by selecting group invites. I tried this at first I was getting invalid invitation code after then tried it displayed with register page with redeem code.Here I believe contact has to be exist first in CRM Contacts. Then pass the respective Email, Username & Pwd.

    Please check the below :

    community.dynamics.com/.../208724

    Thanks,

    Jharana

  • Suggested answer
    Nicholas Hayduk Profile Picture
    Nicholas Hayduk 2,863 on at

    Hi,

    The group invite functionality can be a bit misleading - it is meant for allowing you to associate additional web roles to users that have already registered and are associated with a contact.

    If you are wanting to invite contacts to the Portal so that when they register on the Portal, they are associated to the existing contact, you need to create separate invitations for each one.  The reason for this is that a group invitation uses the same invitation code for each person, so when redeeming using that code, the Portal has no idea which contact it should be associated to.

    Hope that helps.

    Nick

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