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Microsoft Dynamics AX (Archived)

Default Description Not Working For Product Receipt

Posted on by 100

Hi All,

I'm having issue with default description setting. I need to change the description for the product receipt voucher description.

So I added the parameter as follows:

%4: Vendor Name

%5: Purchase Receipt Number

%6: Vendor Account

But when I post the product receipt, all I got is the default key1 - key3. I tried default description for the vendor payment and it's working fine, without the default key1 - key3 in the description. Any idea what I should check? Thank you!

Regards

Raymon

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Default Description Not Working For Product Receipt

    Hello Raymon,

    The fix was released with CU11 if I remember it correctly.

    If you are on CU12 then you should not see the same issue.

    Probably the best thing is opening a support case with MS.

    There still seems to be something wrong with this functionality.

    Would be great if you could open a support case and keep us updated here.

    Many thanks and best regards,

    Ludwig

  • raymonmon Profile Picture
    raymonmon 100 on at
    RE: Default Description Not Working For Product Receipt

    Hi Ludwig,

    Is this hotfix included in CU12? I have CU12 for AX2012R3 installed on my production server. Thank you.

    Regards,

    Raymon

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Default Description Not Working For Product Receipt

    Hello Raymon,

    I used the exact same configuration that you used in an AX2012R3 demo system and got the fields filled. 

    grn1.png

    However, I noticed the following:

    Name: This is the PO number

    GRN: This is the vendor number

    Vendor: I see the vendor group. 

    There seems indeed something wrong with this description type. 

    I just had a look at LCS and found the following hotfix:

    KB 3157945Default description not being pulled correctly for the "Purchase order – production receipt, ledger" transaction type

    Can you test if this one fixes your issue?

    If it does not, please reach out to the MS support and open a new support case with them. 

    Many thanks and best regards, 

    Ludwig

  • raymonmon Profile Picture
    raymonmon 100 on at
    RE: Default Description Not Working For Product Receipt

    Hi Ludwig,

    Here's my setting for the default description

    7144.Untitled.png

    The first default description for vendor payment works fine, but the second one for purchase receipt only uses the default key1 - key3.

    Regards,

    Raymon

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Default Description Not Working For Product Receipt

    Hello Raymon,

    One issue can be the language for which the default description is configured.

    Can you share a screenprint that illustrates how you configured the default description setting?

    Many thanks and best regards,

    Ludwig

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