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Small and medium business | Business Central, N...
Suggested Answer

How to disable downloading file when printing

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Posted on by

Problem:

Every time I use the universal print and decide to print a file business dynamics automatically downloads a file of what I am trying to print. Is there a way to make it print without downloading the file?

I have the same question (0)
  • Marco Mels Profile Picture
    on at

    Hello,

    That is a good question. I looked up Universal Print which is managed by Azure AD and it mentions the following:

    //

    Steps to submit a test print to verify the deployment are below:

    Add a printer and print a test page

    Once you notice a print job queued in the print queue, the print server under the folder C:/prints should have

    a test print file appear in the name printerName.pdf.

    If this file appears, you can check if the mapping has successfully occurred by checking the event logs in the

    path mentioned in the Troubleshooting section for Print Server logs.

    //

    Is the file that is being downloaded in the c:\prints folder or is this really something that BC does on your behalf which do not want to happen?

  • Community Member Profile Picture
    on at

    When I go to print a sales order report and select the universal printer I want to print to it will automatically print however it will also take the report I want to print and download a copy to the browser. I want to be able to print without the browser downloading a copy of the file and just automatically print. I am sorry if that is confusing I am still new to business dynamics. Thank you in advance for your help.

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    I ran the scenario myself, but I am not able to reproduce the issue. You are talking about sales order report. You mean a Sales Order Confirmation or a Customer Order Summary. In standard, if you print no download is taken place (verified in SaaS 20.3). But maybe I am missing a few steps.

    Thanks.

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