web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Check out the Community Spotlight Video Series
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Field Service forum / How to customize Resou...
Field Service forum

How to customize Resource details view on the schedule board

(0) ShareShare
ReportReport
Posted on by evct 125

Hello,

I've been searching how to edit the information shown in the Details pane, when a resource booking is selected, but without success.

This is the information i want to edit:

Untitled.jpg

Is the information shown here based on a system view? Is it customizable?

Thanks for your help.

Categories:
Scheduling (URS)
I have the same question (0)
  • Verified answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at

    You will find the view on the Bookable Resource Booking entity

    Schedule Board Details Pane Field Layout

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs Microsoft Employee on at

    We've just released documentation for that topic: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/schedule-board-tab-settings 

  • evct Profile Picture
    evct 125 on at

    Thanks Thomas! Indeed that is the view i needed. But this applied only to the Hours tab of the Scheduler. I believe it is the same story as the WO card information customization. This changes are not possible in the Days, Weeks and Month tabs, am i right?

    Thanks

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at

    I do see that there is another view that appears on the days tab but i'm unsure where this view is coming from.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the Community Spotlight Video Series

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Field Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans