web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Portals: use default l...
Service | Customer Service, Contact Center, Fie...
Suggested answer

Portals: use default language if no translation available for snippet

(0) ShareShare
ReportReport
Posted on by peterhoyer 66

Hi everyone,

I would like portals to use English language snippets where no translation for a specific language is available yet.

I know I can add a "default" tag showing a specific text in case the snippet is not available, but this would require to hard-code the text inside the code. Is there any way to specify a default language which will be used in case a translation for the current language is not available?

One more related question: is there any way doing the same with web pages? If all texts are located in snippets, in many cases there is no reason to have different code for each language's web page. This is very disturbing in case of code updates meaning that you have to copy and paste the change for each language-version of that page. However Dynamics does not allow me not to populate the language field for a web page. Is there any trick to make the system always use for example the English version of a web page, localizing the snippets only?

Thank you and regards
Peter

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: Portals: use default language if no translation available for snippet

    Hi,

    Is setting the environment language effective for you?

    Regional and language options for your environment - Power Platform | Microsoft Docs

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Suggested answer
    peterhoyer Profile Picture
    peterhoyer 66 on at
    RE: Portals: use default language if no translation available for snippet

    I managed to resolve it: just remove the language tag from the snippet (which is possible) and it will use the snippet without language in case no text for that specific language is available.

  • Community Member Profile Picture
    Community Member on at
    RE: Portals: use default language if no translation available for snippet

    Hi,

    Thank you for your sharing.

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 66

#1
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 66

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 26 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans