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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Is it possible to enab...
Customer experience | Sales, Customer Insights,...
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Is it possible to enable Team entity for emails?

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Posted on by Kamil_ 10

I have an requirement to make it possible to put Team into the "From" field in terms of phone calls. I know that entity has to be enabled for emails to make it possible (then it would be a possible activity party). The question is: Is it possible to make it on the Team entity?

As you can see on the screen option is grayed out.

pastedimage1668519914250v1.png

If now - why is that?

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