As we all now are moving from Outbound to Realtime, our organization are having some issues with importing lists to REal Time Segments. In Outbound we were able to import a list of contacts (personal ID) and then connect these personal ID's to existing contacts, and then the segment was created. This list was usually given to us by a different part of the organization.
Now that static lists are not an option anymore in Real-Time, does anybody have a solution or some tips on how to solve this issue.
I agree that it is currently not possible to use the segments in realtime as static lists in the same way it was possible with outbound. As a workaround you could use the table marketing lists, as there are static marketing lists. Or you create a custom table that acts as a middle for contacts and segments. Add a campaign name field for filtering on that.
Then you would build a segment in RT that looks for all contacts with a record in this custom table.
Hope this helps!
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