Dynamics Community Forum Thread Details

BPF stage duration timer not showing – works on another BPF in the same environment

Hi everyone,

I have two Business Process Flows in my Dynamics 365 environment (Model-Driven App / Power Apps). One of them shows the stage duration timer correctly (for example: "Verificación Contacto Y Empresa (16 Min)"), but the other BPF, which runs on a custom entity called SPC_2 (Carga Protocolo), does NOT show the timer anymore. It used to show it before, but at some point it stopped.

Here is what I see:
- BPF 1 (working): Shows the time in the active stage, e.g. "Stage Name (16 Min)" ✅
- BPF 2 on SPC_2 (not working): Only shows the stage names without any duration ❌

Both BPFs are in the same environment and the same app. I have not changed anything in the BPF configuration recently. The timer just stopped appearing.

I would really appreciate if someone could help me understand:
- Did something change in a recent platform update that affected the BPF timer?
- Is there a setting or configuration I need to activate to get the timer back?
- Is there anything specific about custom entities that could cause this behavior?

I'm attaching screenshots of both BPFs so you can see the difference.

Thanks in advance for any help or guidance!

tion recently. The timer just stopped appearing.