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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

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Posted on by KC Lai

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Hi,

I have activated sales order agent copilot for Business Central online. I was able complete the steps of creating sales quote. As I clicked Confirm to create sales order I got the following error could not proceed further.

A permission error was encountered while attempting to convert the sales quote 1293 to a sales order. The error message is: 'Sorry, the current permissions prevented the action. (TableData 28003 Address ID Delete: Base Application)'. Please assist in resolving this issue.

I am having the following Permssion Sets

- SOA - EDIT

- SOA - READ

- Agent Admi

- Super

- created a new Permission Set to give full permissions to TableData 280003

Does anyone face similar issue?

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Dynamics 365 Business Central

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Sagar Dangar, MCP 783 Super User 2025 Season 2 on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Hi,

Yes. Please assign permissionset "FIXSOAGENT" to your user and check.

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KC Lai 335 on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Hi,

I have set TableData 280003 RIMD = Yes . But still no luck.

I was able to convert Sales Quote to Sales Order manually.

Should I apply this permissions to my user ID?

Regards

KC

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Ramesh Kumar 7,511 Super User 2025 Season 2 on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Even if you're assigned SUPER, the Copilot/agent itself runs under the Copilot runtime context, and not necessarily as your user. So you’ll need to explicitly add full access for that table.

If not you need to raise ticket with Partner/Microsoft

Thanks

Ramesh

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Sohail Ahmed 11,086 Super User 2025 Season 2 on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Maybe this will help you:

You're encountering a permissions issue when confirming a sales order in Business Central using the Sales Order Agent Copilot. Try these steps:

Verify TableData Permissions Ensure your new permission set includes **Delete** permissions for TableData 280003. You can check missing privileges in Dynamics 365 (https://learn.microsoft.com/en-us/troubleshoot/sales-copilot/crm-permissions-and-configurations/missing-privileges-sign-in).

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Khushbu Rajvi. 19,137 Super User 2025 Season 2 on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Hope this helps as well:https://www.dynamicsuser.net/t/sorry-the-current-permissions-prevented-the-action-tabledata-21-cust-ledger-entry-insert-base-application/87255

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Gerardo Rentería Ga... 23,574 Most Valuable Professional on at

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Sales Order Agent Copilot - Get Permissions error when confirming Sales order

Hi, good day
I hope this can help you, and give you some hints.

Permissions allowing user to create Sales Quotes, but prevent Sales Order creation

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