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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 system se...
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Answered

Dynamics 365 system setting crashes

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Posted on by Community Member

Hi 

I'm currently working on CRM 365 on Premise, I'm trying to access the system setting to turn off auto saving

When I try to click turn off auto saving radio button off, nothing happens

I browsed the console on chrome and click on the system setting, I'm getting a crash report every time I'm clicking on the system setting.

The system settings window dose appear but nothing works on it.

Same crash happen on Mozilla,IE,Chrom,Edge

60723.png

Crash Report:

CrashReport:
FileName:/tools/systemsettings/dialogs/systemsettings.aspx
LineNumber:3486
Function:anonymousr:Failedtoexecute'serializeToString'on'XMLSerializer':parameter1isnotoftype'Node'.
ErrorReport:<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Uncaught TypeError&#58; Failed to execute &#39;serializeToString&#39; on &#39;XMLSerializer&#39;&#58; parameter 1 is not of type &#39;Node&#39;.</Message>
<Line>3486</Line>
<URL>&#47;tools&#47;systemsettings&#47;dialogs&#47;systemsettings.aspx&#63;dType&#61;1</URL>
<PageURL>&#47;tools&#47;systemsettings&#47;dialogs&#47;systemsettings.aspx&#63;dType&#61;1</PageURL>
<Function>anonymousr&#58;Failedtoexecute&#39;serializeToString&#39;on&#39;XMLSerializer&#39;&#58;parameter1isnotoftype&#39;Node&#39;.</Function>
<FunctionRaw>TypeError&#58; Failed to execute &#39;serializeToString&#39; on &#39;XMLSerializer&#39;&#58; parameter 1 is not of type &#39;Node&#39;.</FunctionRaw>
<CallStack>
<Function>anonymousr&#58;Failedtoexecute&#39;serializeToString&#39;on&#39;XMLSerializer&#39;&#58;parameter1isnotoftype&#39;Node&#39;.</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; Win64&#59; x64&#41; AppleWebKit&#47;537.36 &#40;KHTML, like Gecko&#41; Chrome&#47;87.0.4280.88 Safari&#47;537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1920x1080</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2020-12-24T13&#58;26&#58;00</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

global.ashx?ver=-1252028201:6780 CrashReport:
FileName:/_common/global.ashx
LineNumber:6780
Function:anonymousr:Failedtoexecute'evaluate'on'XPathEvaluator':parameter2isnotoftype'Node'.
ErrorReport:<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Uncaught TypeError&#58; Failed to execute &#39;evaluate&#39; on &#39;XPathEvaluator&#39;&#58; parameter 2 is not of type &#39;Node&#39;.</Message>
<Line>6780</Line>
<URL>&#47;_common&#47;global.ashx&#63;ver&#61;-1252028201</URL>
<PageURL>&#47;tools&#47;systemsettings&#47;dialogs&#47;systemsettings.aspx&#63;dType&#61;1</PageURL>
<Function>anonymousr&#58;Failedtoexecute&#39;evaluate&#39;on&#39;XPathEvaluator&#39;&#58;parameter2isnotoftype&#39;Node&#39;.</Function>
<FunctionRaw>TypeError&#58; Failed to execute &#39;evaluate&#39; on &#39;XPathEvaluator&#39;&#58; parameter 2 is not of type &#39;Node&#39;.</FunctionRaw>
<CallStack>
<Function>anonymousr&#58;Failedtoexecute&#39;evaluate&#39;on&#39;XPathEvaluator&#39;&#58;parameter2isnotoftype&#39;Node&#39;.</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; Win64&#59; x64&#41; AppleWebKit&#47;537.36 &#40;KHTML, like Gecko&#41; Chrome&#47;87.0.4280.88 Safari&#47;537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1920x1080</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2020-12-24T13&#58;26&#58;00</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

Anyone have this issue or ran into it please let me know

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    I would recommend to get in touch with Microsoft and open a support ticket.

  • Community Member Profile Picture
    Community Member on at

    Microsoft fixed this issue with Roll-up-0.25 for 365

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