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Batch job error in Tier 2 environment - Object reference not set to an instance of object

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Posted on by Monikasree GM

Hello All,

There is a process with 2 parameters

Parameter 1 - System Administrator -> users -> Groups

Parameter 2 - System Administrator -> users -> User groups

The process is to update the list of members in User groups (Azure Active directory security group) to update in D365 Groups. I am using Runbasebatch.

Tire 2 environment:

Without batch (run manually) - This process works as expected.

With batch (Batch processing) - This process gives 'Object reference not set to an instance of object' error and batch ends in error.

For some reason (Your client IP address does not have access to the server) I could not connect Tier 2 database to Tier 1 and debug. Below is the screenshot.

Is there any other way, I can identify which part of the code throws the error, call stack of batch error from Tier 2 environment. Please let me know suggestions, how to find the root cause of batch error in tier 2.

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Jonas "Jones" Melgaard 4,986 Most Valuable Professional on at

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I moved your question to the Finance forum from Fastback, since this refers to a D365 FinOps environment classifications and the RunBaseBatch class.

My best guess is that you have some issue in the pack/unpack classes; You can verify it by taking a trace and examine it using the Trace Parser tool.

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/trace-trace-tutorial

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Martin Dráb 237,965 Most Valuable Professional on at

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This is a generic error; you need to find where it's thrown to learn more. Debugging is a good option; you could also get the stack trace from logs.

Your client IP address does not have access to the server means that you haven't enabled access to the environment. You need to go to LCS and enable access for IP address of the computer from which you want to connect.

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Navneeth Nagrajan 2,438 Super User 2025 Season 2 on at

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Hi,

For the second screen clip, your development machine doesn't have access to the database that you are trying to use to debug code. Also, once you are successful in connecting to your database ensure that you add both the iisexpress.exe/inetmgr.exe process alongwith the batch.exe process to debug batch related code.

To add to what Martin said, here is a screen clip for your reference. You need to enable client IP address in your LCS environment landing page of the database you are trying to connect to. For example, if you are trying to connect to the UAT database then you need to enable your development machine IP address in the UAT environment landing page.

References:

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/dbmovement-scenario-debugdiag

Hope this helps.

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