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Finance | Project Operations, Human Resources, ...
Suggested Answer

Drill Through/ Drill Down links not working

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Posted on by 344

Good day.... I have a client with an On Premise D365FFO whose drill down functionality on SSRS Report not working but the Links were previously working after i enabled Enable drill through links on Report PDF viewer control. and Report Drill through links  in feature management. When the user moves the mouse pointer on the drill through links a yellowish shade is displayed and the links can't drill through.

DRILL-DOWN-ERROR.png

I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    22,797 Most Valuable Professional on at

    Hi,

    There has been some issue with drill through link in 10.0.12 version.

    You need to have quality update to fix this issue

    fix.lcs.dynamics.com/.../Details

    Check the link above

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi ALEXIO PFUMAI,

    Can you check with enabling "Report Drill through links" and disabling "Report PDF viewer"?

    When you say links were previously working, you mean only hyperlink or you were able to click on link as well?

    Is "Drill through" functionality working and only "Drill down" is not working? Can you confirm this please.

  • Blue Wang Profile Picture
    on at

    Hi ALEXIO PFUMAI,

    By default, embedded drill-thru navigation links are only available while previewing PDF documents.

    docs.microsoft.com/.../preview-pdf-documents

    As mentioned, That is from 10.0.12 (10.0.507.30005) quality update and from the next service update.

    If you still cannot do it, you can try to navigate to feature management and go to all section in that, then disable Report drill through links and disable Report PDF viewer.

  • Junaid Idrees Profile Picture
    on at

    Hi ALEXIO PFUMAI,

    Do you have any updates to share with us on your issue?

  • Alexio Pfumai Profile Picture
    344 on at

    Hi Juniad

    How do I disable the REPORT PDF VIEWER feature it was enabled by another user and now drill down functionality is no longer functional on SSRS reports. When I try to disable this feature the an error pops up:

    "This feature cannot be turned off once it has been enabled

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Alexio,

    It's strange. Did you checked on your Test environment or PRD?  

    Can you please share your Product and Platform version you are operating?

    Did you checked on LCS, there were some issues reported and have been fixed:

    fix.lcs.dynamics.com/.../Details

  • Alexio Pfumai Profile Picture
    344 on at

    Hi Juniad Thanks for responding

    Microsoft Dynamics Finance and operations........Installed product version : 10.0.14  and Installed platform version : Update38

  • WillWU Profile Picture
    22,361 on at

    Hi ALEXIO PFUMAI,

    Please go to the Report options page by adding "&mi=SysReportAdministration" to the URL in your browser window and disable the preview experience.

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