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Dynamics 365 general forum

North52 SMS App - unable to retrieve contact mobile number

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Posted on by 385

Hi 

what is the chances that someone here using North52 SMS app for sending sms using twilio account? 

I'm trying to send an SMS message via the app.  I created a test contact with a mobile phone number then i added sms activity. on the activity screen I chose my test contact but for some reason the mobile phone number field isn't it filled up automatically.

Moreover, the mobile phone field locked so I can not do anything.

Does anyone know the problem and know how to deal with it?

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  • Verified answer
    bac26 Profile Picture
    2,268 on at
    RE: North52 SMS App - unable to retrieve contact mobile number

    Have you contacted N52?  They are amazing at support and their product..

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