web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / PowerBI report in Busi...
Small and medium business | Business Central, N...
Suggested Answer

PowerBI report in Business Central

(0) ShareShare
ReportReport
Posted on by PabloSaez 20

Hi,

I am trying to select a PowerBI report to a sandbox environment in Business Central. I run the "Set up Power BI Reports in Business Central" and click next > "Check your Power BI License" Click next and I get a "We could not check your license for PowerBI license for your user account." I have a PowerBI Pro license (paid) assigned to my user. I also tried in production with same results. BC app version is 18.2.26217.26331. Thanks!

pastedimage1624989392036v1.png

  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather Microsoft Employee on at

    Hello - Can you go to the Users list, select the user, and select Actions > Refresh User Groups?  This should resync your licenses.

  • PabloSaez Profile Picture
    PabloSaez 20 on at

    I ran the action for the user, Users>Actions>Refresh User Groups>>Yes. I go back to Get Started with Power BI>Next>Next and get the same dialog "We could not check your license for Power BI..."

  • Steven Renders Profile Picture
    Steven Renders 5,698 Moderator on at

    Are you using BC Saas or On Prem?

    In BC are you authenticating with the same accounts that you use in the Power BI service?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 740 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 570 Super User 2026 Season 2

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 291 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans