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I have a client with the following scenario they want to see in Dynamics Marketing and I don't believe it's possible. Is there any of this that can be accomplished in Marketing?:
Hi @pdr469,
sounds like good news for your customer here.
Out of the box D365Marketing functionality :
Can be achieved with customer journey custom tile:
Good luck, let us know how you get on with it.
Thanks,
-DD
Sorry, forgot to say,
Social insights is on the product roadmap.
Thanks. Is there an article on this? I didn’t see anything earlier outside of social post capabilities. They really want it to not only track posts but also likes/comments.
Some of this is possible by leveraging power automate - here’s an example of some things I’ve been playing with
https://www.linkedin.com/pulse/social-media-monitoring-analysis-dynamics-365-powered-amey-holden
ive also started to look at how UI Flows can be used for interacting on social media, it’s got some good potential
sadly this is an area that dynamics marketing falls a bit short since social engagement does, I hope they shift this area up in priority on the road map soon!
Thanks Amey. I see you have "Twitter" in your sitemap and it looks like you have it as an entity in Dynamics for Flow to key on. Is that a custom entity you created? I don't have an entity named Twitter in my marketing instance.
Yeah it’s a custom entity but it’s all been done with simple dynamics configuration and power automate flows - no fancy code! Definitely something that could be easily implemented for your client
First, it is important to determine the goals. The goals of projects can be different: for some, it is important that subscribers click on links – this is relevant for news and media resources that publish announcements. For others, it is the number of reposts and likes for audience growth and subsequent sale of advertising posts in the community. This is often done by entertainment social networks that post memes. For example, my wife has a small confectionery factory and she creates very tasty and beautiful cakes and pastries. There are customers, but I would also like to keep a page in social networks so that as many people as possible know about her talent. I decided to take up the promotion of her social media page, but it seems to me that I did it badly, because I have absolutely no experience in this area. After searching for information about agencies, I came across ( https://appiloque.com/seo/ )seo agency and decided to work with them because of the good reviews. My wife was very happy with so many new clients as she could . Sometimes you need to contact a professional to promote your page.
Are you only interested in tracking user actions on Twitter and Facebook? I would like to suggest a makeshift but effective way to generate leads on Instagram. I decided to increase Instagram likes count on my posts using the followersid.net service to promote my business account. This way, I could track which likes came from paid users and which I received organically. And in order to track who has liked my post, I parsed the usernames of those app users who left the like, forming my base. The resulting base was used for mailing an offer to Direct Messages. Hope this will help you.
Thanks for reply - instadp.info
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