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Possible to self-implement Dynamics 365 Sales and Customer Service?

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Posted on by PeteM3

Good evening,

I have a very general question: if one is generally fit in such systems and able to read and follow the excellent documentation Microsoft provides, do you think it is possible to self-implement Dynamics 365 Sales Enterprise and Customer Service?

Or would you rather suggest that a partner does this? And if so, how much time is needed for a minimum implementation from scratch without any data or structure to import? (green field approach)

Thanks

Pete

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Guido Preite 54,084 Moderator on at

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RE: Possible to self-implement Dynamics 365 Sales and Customer Service?

if possible or not depends on your skills, you can always start a trial here https://dynamics.microsoft.com/en-us/dynamics-365-free-trial/

and on youtube there are several videos explaining how to customize Dynamics 365

hope it helps

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PeteM3 20 on at

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RE: Possible to self-implement Dynamics 365 Sales and Customer Service?

Thanks for your anwer Guido.

I actually implemented most of the things I want to do in the trial version, having a SAP developer background, this is almost childsplay :)

What I am a bit afraid of though is the initial setup - like doing something wrong like setting up security roles or the like.

Or maybe I am assuming incorrectly that a fully licensed Dynamics is somehow different, more blank than the trial version minus the dummy customer data?

Thank you

Pete

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Guido Preite 54,084 Moderator on at

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RE: Possible to self-implement Dynamics 365 Sales and Customer Service?

the full Dynamics is the same as the trial minus the dummy data.

If you already customized the trial you are on a right path, moving the customizations (so the concept of solutions) is something that you may need to understand or try before get it right.

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