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Session Id :
Microsoft Dynamics NAV (Archived)

Service Items in Item Cards

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Posted on by Microsoft Employee

Whether we can create some service items as item cards?

Eg:

MS Dynamics Support

Oracle Support

SAP Support

*This post is locked for comments

  • Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,116 on at
    RE: Service Items in Item Cards

    Glad it helped. :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Service Items in Item Cards

    Thank you Lauren Dorman,

    Thank You Tharanga,

    The resources option is apt.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Service Items in Item Cards

    I will verify after checking the options...

    They are still in process

  • Mohana Yadav Profile Picture
    Mohana Yadav 60,159 Super User 2025 Season 1 on at
    RE: Service Items in Item Cards

    hi, if your question is answered, please verify. thx.

  • Verified answer
    Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,116 on at
    RE: Service Items in Item Cards

    You can use resources for this. One of our client is using this and works perfectly fine. In the resource you can set the VAT Groups and Product Posting Groups.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Service Items in Item Cards

    Have you explored using Resources?  They are not considered "stocked" items but can be used throughout to bill a customer for a non-tangible item.  (ie Support as in your example)  Posting setups support GL Account mapping through the Gen Product Posting Group and Tax Groups.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Service Items in Item Cards

    So I will wait for some more anwers...

    If not received, I believe that Service Items caanot be created as in SAP Business One and

    as you have explained Mohana, GL is the only resort.

  • Mohana Yadav Profile Picture
    Mohana Yadav 60,159 Super User 2025 Season 1 on at
    RE: Service Items in Item Cards

    No, It seems Taxation functionality is not added for Non Stock Items

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Service Items in Item Cards

    Tax...

    I couldn't find out how to assign service tax code towards this...

    Can we do anything for it?

    Please help

  • Mohana Yadav Profile Picture
    Mohana Yadav 60,159 Super User 2025 Season 1 on at
    RE: Service Items in Item Cards

    Didn't it fit? and why?

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