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Microsoft Dynamics NAV (Archived)

Contact Duplication

Posted on by 2,445

Nav 2009 R2

Hello, As we have imported Thousands of Contacts via Data Migration, we have a number of Contacts that are duplicated.

We have setup the Duplication Search String to look for the first & last 5 letters of the name & first 4 letters of the Post Code (We are in the UK) & this brings through 14000 entry's in the duplication table which we need to review.

What we had hoped was to give this information to a Third Party Company to DeDup the Contact Table, clean up the Data - i.e. Add missing Telephone numbers, Ltd, Plc information & then be able to import this back into Nav, but we have found that the Third Party would not be able to see if any potential duplicated Contact actually had Flow Fields populated against them, i.e. Opportunity's, interactions, To-Do's so they want us to clean the Contacts Table before they can add their extra information.

My questions are, has anyone else had to go through this exercise, if so how:-

Internally or through a Third Party?

Any suggestions for best practice on this or how to setup the Duplication Search String any differently to produce accurrate results?

Thanks

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