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How can an external user (who already logon on the portal) create user?

Posted on by Microsoft Employee
Hello expert !
I have question
How can an external user (who already logon on the  portal) create user?
 
What is the best approach?
 
Thank you !
  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: How can an external user (who already logon on the portal) create user?

    Hi partner,

    If you want to create a new user who can create new cases in portal, you should go to Dynamics 365  to create a new portal contact and give him the cases permission.

    For more details, you could refer to thid doc.

    https://docs.microsoft.com/en-us/dynamics365/portals/assign-entity-permissions

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/create-web-roles

    Hope it helps.

    Best Regards,

    Leo

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How can an external user (who already logon on the portal) create user?

    Thank for your answer.

    I want to clarify .

    The  client have super user   who register in our the portal.

    The super user  need to create  authorized user to create case(incident ticket).

  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: How can an external user (who already logon on the portal) create user?

    Hi partner,

    What's the  kind of "user" do you mean?

    1.The user of Portal.

    It is possible to create portal users by user, you just need to add the contact entity list to portal and create contacts.

    2.The user of Dynamics 365.

    The users of Dynamics 365 could only be created in Office 365 admin center by gloabl administrator. You could not create users in Dynamics 365 directly, not to mention in portal.

    The highest user permissions in portal could not operate on the Dynamics 365 user.

    https://docs.microsoft.com/en-us/power-platform/admin/create-users-assign-online-security-roles

    Hope it helps.

    Best Regards,

    Leo

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    How can an external user (who already logon portal) create user?

    How can an external user (who already logon portal) create user?

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