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Finance | Project Operations, Human Resources, ...
Suggested Answer

How to cancel packing slip for Project sales order in AX2012?

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Posted on by 72

I cannot correct or cancel the packing slip for the Project sales order, both buttons are grey out. 

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi FuHu,

    A workaround is creating a second sales order line for the same item but with a negative quantity.

    Have you tried doing that already?

    Best regards,

    Ludwig

  • FuHu Profile Picture
    72 on at

    Is that the only way to cancel the packing slip?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi FuHu,

    Nope. In my case I can see and use the cancel button. Not sure why this is not working in your environment. Probably your role or some modifications don't allow you doing that.

    If you have a technical / admin guy around, get into touch with him/her.

    Otherwise, using the workaround might be a simple and fast resolution.

    Best regards,

    Ludwig

  • FuHu Profile Picture
    72 on at

    Noted, thanks for your advice.

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