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How to cancel packing slip for Project sales order in AX2012?

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Posted on by FuHu

72

I cannot correct or cancel the packing slip for the Project sales order, both buttons are grey out.

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FuHu 72 on at

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RE: How to cancel packing slip for Project sales order in AX2012?

Noted, thanks for your advice.
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Ludwig Reinhard Microsoft Employee on at

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RE: How to cancel packing slip for Project sales order in AX2012?

Hi FuHu,

Nope. In my case I can see and use the cancel button. Not sure why this is not working in your environment. Probably your role or some modifications don't allow you doing that.

If you have a technical / admin guy around, get into touch with him/her.

Otherwise, using the workaround might be a simple and fast resolution.

Best regards,

Ludwig
FuHu 72 on at

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RE: How to cancel packing slip for Project sales order in AX2012?

Is that the only way to cancel the packing slip?
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Ludwig Reinhard Microsoft Employee on at

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RE: How to cancel packing slip for Project sales order in AX2012?

Hi FuHu,

A workaround is creating a second sales order line for the same item but with a negative quantity.

Have you tried doing that already?

Best regards,

Ludwig

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