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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Trial subscription - B...
Customer experience | Sales, Customer Insights,...
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Trial subscription - Business Central / Sales Pro integration

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Posted on by Community Member

Hello, 

One of my partners has the following issue.

When activating a trial combo (Sales Pro + Business Central + Marketing) from the trials.dynamics.com site he runs into the following issue.

The integration, due to the way the trials are setup (sandbox), is non existant.

For instance, you cannot create a new lead/contact from an action in Marketing and make it available in Sales Pro and Business Central.

So, to tackle this issue, is there another way to get a full functional trial in D365 Marketing, that will actually integrate ? 

(we already provided the partner with an single  BC and SP subscription, unfortunatelly, marketing is a higher pricing level )

Has anybody ran into the same issue, any tips, recommendations ? 

thank you so much,

Adriaan

  • Community Member Profile Picture
    Community Member on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Naomi,

    Hope you're well.

    Thank you for your input, we try up a new trial environment this way later this week.

    Kind Regards,

    Adriaan

  • Suggested answer
    Naomi Chan Profile Picture
    Naomi Chan on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Adriaan,

    Thanks for reaching out!

    A couple options recommended for this situation would be to:

    (1) Spin up a Marketing trial and a Sales trial separately. Then, install the Sales Trial solution on the Marketing trial.

    (2) Spin up a Marketing trial and a Sales trial separately. Uninstall the Marketing trial to free up trial entitlement. Then, reinstall the trial Marketing app on the Sales Trial org.

    If you have any follow up questions, feel free to contact me at naochan@microsoft.com

    Best,

    Naomi C.

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Adriaan,

    Unfortunately trial marketing application will has some limitations, and it can't be extended with full function.

    You could contact sales team and ask them whether price could be adjusted based on your existing subscripition.

    Regards,

    Clofly

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