Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Trial subscription - Business Central / Sales Pro integration

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Hello, 

One of my partners has the following issue.

When activating a trial combo (Sales Pro + Business Central + Marketing) from the trials.dynamics.com site he runs into the following issue.

The integration, due to the way the trials are setup (sandbox), is non existant.

For instance, you cannot create a new lead/contact from an action in Marketing and make it available in Sales Pro and Business Central.

So, to tackle this issue, is there another way to get a full functional trial in D365 Marketing, that will actually integrate ? 

(we already provided the partner with an single  BC and SP subscription, unfortunatelly, marketing is a higher pricing level )

Has anybody ran into the same issue, any tips, recommendations ? 

thank you so much,

Adriaan

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Naomi,

    Hope you're well.

    Thank you for your input, we try up a new trial environment this way later this week.

    Kind Regards,

    Adriaan

  • Suggested answer
    Naomi Chan Profile Picture
    Naomi Chan on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Adriaan,

    Thanks for reaching out!

    A couple options recommended for this situation would be to:

    (1) Spin up a Marketing trial and a Sales trial separately. Then, install the Sales Trial solution on the Marketing trial.

    (2) Spin up a Marketing trial and a Sales trial separately. Uninstall the Marketing trial to free up trial entitlement. Then, reinstall the trial Marketing app on the Sales Trial org.

    If you have any follow up questions, feel free to contact me at naochan@microsoft.com

    Best,

    Naomi C.

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Trial subscription - Business Central / Sales Pro integration

    Hi Adriaan,

    Unfortunately trial marketing application will has some limitations, and it can't be extended with full function.

    You could contact sales team and ask them whether price could be adjusted based on your existing subscripition.

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,979 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,848 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans