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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / social profile in case...
Customer experience | Sales, Customer Insights,...
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social profile in case entity

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Posted on by Anandhcrm

Hi,

For my case entity, there will be records pushing from other third party vendor. 
While they pushing, they will pass social profile id (which is a lookup field in case entity) also. In CRM, we have social profile entity, but we cannot able to add records into it. I am confusing how the social profile entity sync with case entity. Can anybody help me in understanding these ?

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