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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Has anyone noticed iss...
Customer experience | Sales, Customer Insights,...
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Has anyone noticed issues sending surveys/an unusually high proportion of invites showing as started?

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Posted on by chris p84 2

In the last couple of weeks we've seen a drop in response rates but at the same time we've had a lot more invitees statuses showing as them having started the survey, just wondering if anyone has experienced anything similar? We do survey a lot of the NHS so it is possible that their security settings are impacting surveys being sent 

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