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Unable to search KB in Case and Publish KB Article

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Posted on by 3,079

Hello, 

Created KB article and Approved, When trying to publish a window poped up for publish option even after clicking publishing not completed. 

2541.KB.png

pub.png

Also, Unable to search the Article, Is it because of Unpublished article. 

Thanks, 
Ashish 

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  • Dynamics365 Rocker Profile Picture
    7,755 on at
    RE: Unable to search KB in Case and Publish KB Article

    Check the "Publish Article" privilege of your security role.

    Also check that you are getting same issue from System Admin Security role.

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