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Date is not Valid error when setting Work Date

Posted on by 345

In NAV 2017, when choosing 'Set Work Date' and then selecting a date from the dropdown calendar the user receives the error 'Date is not Valid'

If the user types the date into the 'Work Date' field instead then the error does not occur.

Any ideas?  Thanks

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Date is not Valid error when setting Work Date

    check the box that the user must change password at next login. Then log in as the user, change the pw then come back in as SA and remove the checkmark. 

  • Suggested answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Date is not Valid error when setting Work Date

    We recently came across something like this.  Does this user computer has different date format? if so change it to default server date format. That resolved the issue for us.

  • KEK8500 Profile Picture
    KEK8500 345 on at
    RE: Date is not Valid error when setting Work Date

    Thank you Mahesh and Tharanga.  Unfortunately the issue still exists in CU4 as well.  Annoyingly the issue doesn't occur for all users and it is not related to Profiles so it looks like a PC or User related issue

  • KEK8500 Profile Picture
    KEK8500 345 on at
    RE: Date is not Valid error when setting Work Date

    Thanks Mohana.  Unfortunately the error still occurs.

  • Suggested answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Date is not Valid error when setting Work Date

    Agreed with Mahesh. You might have to apply the CU4 to resolve this.

    • 200841 The calendar picker opens on an incorrect date.

    https://support.microsoft.com/en-us/help/4014101/cumulative-update-04-for-microsoft-dynamics-nav-2017-build-15601

  • mmv Profile Picture
    mmv 11,465 on at
    RE: Date is not Valid error when setting Work Date

    Hi,

    Could you check the latest CU, may be 4?

    https://support.microsoft.com/en-us/help/4014101/cumulative-update-04-for-microsoft-dynamics-nav-2017-build-15601

    It has a platform hotfix for incorrect date picker (ID : 200841).

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,135 Super User 2024 Season 2 on at
    RE: Date is not Valid error when setting Work Date

    can you try same with different profile instead of current profile?

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