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Microsoft Dynamics NAV (Archived)

Dynamics NAV Fatal Error During Installation

Posted on by 175

Hi,

I am facing an issue with a user when installing Microsoft Dynamics NAV 2013 as a Client. I get the error message saying "Fatal error during installation"

The machine is running Windows 7 64-bit.

Here is the Installation Log. Please Help.

=== Logging started: 2014/02/04 15:37:12 ===
Executable: C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\70\Setup\setup.exe v7.0.34713.0
Computer  : KZ01LP0007
--- logging level: standard ---
RegistrySearch: Checking registry key existence. Id = 'SqlServerInstalled'
RegistrySearch: Checking registry key existence. Id = 'SqlNCLIInstalled'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx45Version'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Installed'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx35SpLevel'
RegistrySearch: Searching for registry key value. Id = 'DotNetFx35Chart'
RegistrySearch: Searching for registry key value. Id = 'VstoInstalled'
RegistrySearch: Searching for registry key value. Id = 'ReportViewer'
RegistrySearch: Searching for registry key value. Id = 'ReportViewerLevel'
RegistrySearch: Checking registry key existence. Id = 'MsXml60'
RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx86'
Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx64'
Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Checking registry key existence. Id = 'Outlook'
RegistrySearch: Checking registry key existence. Id = 'Outlook15'
RegistrySearch: Checking registry key existence. Id = 'SharePointServices'
RegistrySearch: Searching for registry key value. Id = 'VCPPSpLevel'
RegistrySearch: Checking registry key existence. Id = 'VCPPInstalled'
RegistrySearch: Searching for registry key value. Id = 'VCPP64Installed'
RegistrySearch: Checking registry key existence. Id = 'IISInstalled'
RegistrySearch: Searching for registry key value. Id = 'IISWinAuthInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'
RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'
Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.13.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.14.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
Configuring package. Id = 'Documentation'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.15.log
Done configuring package. Id = 'Documentation' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CH.de'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.16.log
Done configuring package. Id = 'RoleTailoredClient_CH.de' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CH.it'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.17.log
Done configuring package. Id = 'RoleTailoredClient_CH.it' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient_CH.fr'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.18.log
Done configuring package. Id = 'RoleTailoredClient_CH.fr' ReturnCode = 0
Configuring package. Id = 'Documentation_CH.de'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.19.log
Done configuring package. Id = 'Documentation_CH.de' ReturnCode = 0
Configuring package. Id = 'Documentation_CH.it'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.1a.log
Done configuring package. Id = 'Documentation_CH.it' ReturnCode = 0
Configuring package. Id = 'Documentation_CH.fr'
MSI log file set to: C:\Users\Install\AppData\Local\Temp\setup.wix.msi.1b.log
Done configuring package. Id = 'Documentation_CH.fr' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
SUCCESS: Package Documentation executed sucessfully.
SUCCESS: Package Language Module (de-CH) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (it-CH) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (fr-CH) for Microsoft Dynamics NAV Windows Client executed sucessfully.
SUCCESS: Package Language Module (de-CH) for Microsoft Dynamics NAV Documentation executed sucessfully.
SUCCESS: Package Language Module (it-CH) for Microsoft Dynamics NAV Documentation executed sucessfully.
SUCCESS: Package Language Module (fr-CH) for Microsoft Dynamics NAV Documentation executed sucessfully.
=== Logging stopped: 2014/02/04 15:38:24 ===

*This post is locked for comments

  • opti2k4 Profile Picture
    opti2k4 20 on at
    RE: Dynamics NAV Fatal Error During Installation

    Install Office 2010 in 64bit mode.

  • Suggested answer
    rudra Profile Picture
    rudra 6,534 on at
    RE: Dynamics NAV Fatal Error During Installation

    even me too got the same error but i just copied the files to my local machine and ran the setup it got success, previously i was running from the network shared UNC path

  • Mohammad Hamad Profile Picture
    Mohammad Hamad 175 on at
    RE: Dynamics NAV Fatal Error During Installation

    My Solution to this was just to install the RTC Client because I needed that, so I went into the "RoleTailoredClient" folder in the installation directory and just run the "Microsoft Dynamics NAV RoleTailored Client.exe" file and it installed fine.

  • NAKA Profile Picture
    NAKA 5 on at
    RE: Dynamics NAV Fatal Error During Installation

    I too am having this error in the log file.  I have recently installed Microsoft NAV 2009 R2 on approximately 40 stations without getting this error. The only difference on this station is that it has Microsoft Office / Outlook 2013 64-Bit installed.  The rest of the stations that have NAV 2009 R2 installed that are working fine have Outlook 2013 32-Bit installed.  Any ideas / solutions taking this into account?

    Regards,

    NAKA

  • Mohammad Hamad Profile Picture
    Mohammad Hamad 175 on at
    RE: Dynamics NAV Fatal Error During Installation

    Yes, I have tried all the suggested things but no luck :(

  • Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Dynamics NAV Fatal Error During Installation

    Did you try the above link which I have posted?

  • Mohammad Hamad Profile Picture
    Mohammad Hamad 175 on at
    RE: Dynamics NAV Fatal Error During Installation

    I searched and couldnt find any solution that is why I posted in this forum ...

  • Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Dynamics NAV Fatal Error During Installation

    but you don't want to search? ;)

    You can start with this link

    mibuso.com/.../viewtopic.php

  • Mohammad Hamad Profile Picture
    Mohammad Hamad 175 on at
    RE: Dynamics NAV Fatal Error During Installation

    Would you mind giving me a link to the solution that fixed your problem?

  • Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Dynamics NAV Fatal Error During Installation

    Yes, It was discussed lot of times and I was also one who faced the same issue and got solution in one of the posts..

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