Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

Subgrid Search Problem on UCI

(0) ShareShare
ReportReport
Posted on by 360

Hello All,

When I want to search any data on subgrid searchbox it was working at classic views but not working at UCI. I don't know why. My project's Onprimese. You can see pictures ; 

hub.png 1212.classic.png

By the way, How Can I change search properties for subgrid search box? 

Thanks/Regards.

  • Thomas Rehm Profile Picture
    15 on at
    RE: Subgrid Search Problem on UCI

    i had some more minutes to look on that. I found out, that usage of wildcards is helpful.

    An example: i have a subgrid of contacts on a form and i configured firstname as searchable.

    On Classic ui i can search for "Frank" and will find a proper record.

    On UCI, i dont find a record, when i search for "Frank", but i find the correct record when i search for "*Frank*".

    Normally the search with wildcard should not show other records, cause "Frank" is the whole information in firstname field. No char before or after that name is in the database... but whyever the search with wildcards finds the record correctly, but without it is not found on UCI, but only on classic ui.

  • onurizgi Profile Picture
    360 on at
    RE: Subgrid Search Problem on UCI

    The problem is not caused by older versions. Unfortunately I had to turn off the search screen in the grid. I couldn't find the solution.

  • Thomas Rehm Profile Picture
    15 on at
    RE: Subgrid Search Problem on UCI

    We are experiencing the same issue. Where you able to resolve that?

    I would assume, that the problem i our old CRM OnPrem Version, but i am not sure and dont want to update, without information if the problem will get solved that way.

  • Suggested answer
    MehranBre Profile Picture
    730 on at
    RE: Subgrid Search Problem on UCI

    Hello,

    I also had search problem with quick find view in Microsoft Dynamics until I developed my own solution.

    its simple and fast to use!

    You can use it now

    I think this is exactly what you wanted

    GitHub link: github.com/.../Microsoft-Dynamics-365-Advanced-Search

  • onurizgi Profile Picture
    360 on at
    RE: Subgrid Search Problem on UCI

    Hi Leah, 

    I checked from advanced find. Record is available. I think so stems from the problem UCI. There isn't any problem to Classic views. Please follow pictures;

    pastedimage1608794583724v2.png

    pastedimage1608794563382v1.png

    So Thanks for your support :)

  • Community Member Profile Picture
    on at
    RE: Subgrid Search Problem on UCI

    Hi Onur,

    I don’t mean that SAP Code field is in the view or not.

    What I mean by this is whether the address record that sap code 90008985 exists in this form or not?

    You can go ‘Advanced Find’ to check it:

    pastedimage1608615624328v1.png

    Clicking ‘Results’ button after setting condition:

    if it exists in the view, you will see it.otherwise, no record can be showed.

    pastedimage1608616033982v2.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • onurizgi Profile Picture
    360 on at
    RE: Subgrid Search Problem on UCI

    Hi Leah,

    SAP code field was already available on my active address information screen. This feature works in the classic CRM screen, but the UCI does not work.

    pastedimage1608546443420v1.png

    Thanks,regards.

  • Community Member Profile Picture
    on at
    RE: Subgrid Search Problem on UCI

    Hi Onur,

    From you screenshot, the view you selected is ‘Active Address Informations’ in the Custom Tab.

    Can you ensure the record you search (SAP Code is 90008985) is in the Active Address Informations view?

    if it doesn’t exist in current view, it’s general that you can’t search it.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • onurizgi Profile Picture
    360 on at
    RE: Subgrid Search Problem on UCI

    Hi Leah,

    Thank you for your support. I already configured quick find view. I'm trying to run my custom tab. This isn't associated view. When I want to find any data on my custom tabs subgrid, It isnt working. I think so this problem for custom tab. Could it be working incorrectly on custom tabs? I added pictures.

    Related Tab: 

    related.png

    Custom Tab : 

    custom.png

    I wantt to use custom tab. 

    Thanks / Regards.

  • Community Member Profile Picture
    on at
    RE: Subgrid Search Problem on UCI

    Hi Onur,

    You need configure ‘quick find view’ for the entity that sub-grid used.

    It means that if you want to search any field value in the sub-grid search box, you must add the field to the ‘quick find view’.

    Go Settings > Customization > Customize the system > Entities > Address > Views.

     pastedimage1608168866243v2.png

    Open the ‘quick find customer address’ view and click on ‘Add Find Columns’ to add fields you want to search:

    pastedimage1608169856282v4.png

    Save and publish it.

    Test:

    Before:

     pastedimage1608169801278v3.png

    After:

    pastedimage1608170216307v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2
Ramesh Kumar Profile Picture

Ramesh Kumar 42

#3
David Shaw_UK Profile Picture

David Shaw_UK 27

Featured topics

Product updates

Dynamics 365 release plans