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Customer experience | Sales, Customer Insights,...
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Dynamics Marketing Form Hosting (external CMS) and Cookies

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Posted on by 641

Hello lovely D365 Marketing Community,

We did embed a D365 Marketing Form on the external CMS-System of a client. With the embedding there are four Cookies (per my understand) that are strictly neccesary to be set:

pastedimage1649247386649v1.png

Those cookies will be added to the thiry party cookie consent tool within the section "strictly necessarily for functional use". So in case someone declines all consent on the website within the cookie consent banner is it 100% guranteed that each form visit or visit to the webpage where the form is embedded will be completely anonymizd within D365 Marketing?

The legal department of the client (within the EU region) wants to make sure that if someone delinces all cookies that the visitors are not namely tracked within D365 Marketing.

Or can someone explain what each of these 4 cookies exactly does? I know there is the offical microsoft documentation yet I am not 100% sure what is meant by the description there.

There is also a tracking field in D365 Marketing, so if we would drag that onto the form with an appropriate description and the user submits the form with "Trackin enabled" no then are would be no insights generated in regards form visits and visits of the webpage where the form is embedeed right?

The legal department is curious and wants to make sure that nothing is tracked without consent obviously

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: Dynamics Marketing Form Hosting (external CMS) and Cookies

    Hi,

    Did my answer help you?

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: Dynamics Marketing Form Hosting (external CMS) and Cookies

    Hi,

    Yes, all the above cookies needs to be strictly necessary otherwise your forms will not work.

    For the Definitions of first two cookie, please refer to the following links.

    Definitions for msd365mkttrs and msd365mkttr cookies - Dynamics 365 Marketing Forum Community Forum

    For the rest cookies, check this image.

    pastedimage1677057132650v1.png

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