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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to Uninstall So...
Customer experience | Sales, Customer Insights,...
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Unable to Uninstall Solution

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Posted on by Talal Tariq 24
Hi there,
 
I'm facing an issue whenever I try to uninstall DocuSign Solution in Dynamics 365 CRM.
 
I have tried multiple times to uninstall the solution but every time I came across the below error:
 
 
If there's any solution to this issue, please let me know so that I'll be able to uninstall the solution.
 
Thanks.
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Unable to Uninstall Solution
    Hi Partner,
    Only this one solution can't be uninstalled?
    Have you tried to uninstall it in the power Apps ? same error?
    And you can try to change other browsers or clear cache to test again.
    Or you can create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Unable to Uninstall Solution
    Hey Talal.
     
    ON this scenario, the best option is
    1) Click on "show technical details". this will allow you to see more details ont he error and missing entity.
    2) Definitively, you should open a support request for this to Microsoft, and provide the details on the error
     
    Regards,
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
     Thank you for your feedback!

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