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Unable to Uninstall Solution

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Posted on by Talal Tariq

24

Hi there,

I'm facing an issue whenever I try to uninstall DocuSign Solution in Dynamics 365 CRM.

I have tried multiple times to uninstall the solution but every time I came across the below error:

If there's any solution to this issue, please let me know so that I'll be able to uninstall the solution.

Thanks.

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Leah Ju Microsoft Employee on at

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Unable to Uninstall Solution

Hi Partner,

Only this one solution can't be uninstalled?

Have you tried to uninstall it in the power Apps ? same error?

And you can try to change other browsers or clear cache to test again.

Or you can create a support ticket for professional assistance following the below procedure.
Get Help + Support - Dynamics | Microsoft Docs

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah
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PerezAguiar on at

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Unable to Uninstall Solution

Hey Talal.

ON this scenario, the best option is
1) Click on "show technical details". this will allow you to see more details ont he error and missing entity.
2) Definitively, you should open a support request for this to Microsoft, and provide the details on the error

Regards,

******
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