Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Unable to Uninstall Solution

(0) ShareShare
ReportReport
Posted on by 24
Hi there,
 
I'm facing an issue whenever I try to uninstall DocuSign Solution in Dynamics 365 CRM.
 
I have tried multiple times to uninstall the solution but every time I came across the below error:
 
 
If there's any solution to this issue, please let me know so that I'll be able to uninstall the solution.
 
Thanks.
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Unable to Uninstall Solution
    Hi Partner,
    Only this one solution can't be uninstalled?
    Have you tried to uninstall it in the power Apps ? same error?
    And you can try to change other browsers or clear cache to test again.
    Or you can create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Unable to Uninstall Solution
    Hey Talal.
     
    ON this scenario, the best option is
    1) Click on "show technical details". this will allow you to see more details ont he error and missing entity.
    2) Definitively, you should open a support request for this to Microsoft, and provide the details on the error
     
    Regards,
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
     Thank you for your feedback!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees!

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December!

Congratulations to our December super stars! 🥳

Get Started Blogging in the Community

Hosted or syndicated blogging is available! ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,642 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,371 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans