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Hi there,
I have mapped the Customers V3(accounts) entity in F&O with the customer's entity in CE and everything is working fine but I want to know one thing when a customer is created in CE simultaneously a new customer is created in F&O with the same customer account number that has given in CE(auto number), so I want to know is it possible in F&O to create a customer with its own number sequence when a customer got created in CE using dual write.
Hi Ax Trainee,
If the mapping doesn't meet your business needs, you can try the Delete actions on each entity map field.
Hi, Have you checked this MS article.
Number sequences for finance and operations apps and customer engagement apps aren't connected. In a scenario that involves a multi-mastered table, you must either plan for separate number sequence formats or create a range for each app. Here are some examples:
In the finance and operations app, use F0001, F0002, F0003. In the customer engagement app, use C0001, C0002, C0003.
In the finance and operations app, use US0001 to US4999. In the customer engagement app, use US5000 to US9999.
learn.microsoft.com/.../dual-write-faq
Hi Mohit,
Thanks for the information but here I have mapped the Customer account in F&O field account number field in CE. So, when they have created a customer account the CE account number is imported and reflected in F&O instead of account number created using number sequence in F&O. Kindly, suggest to me how to make a customer account in F&O follow its own number sequence instead of taking CE account number.
Can I have any suggestions or help on this?
Logically, one of the purposes of Dual Write is to maintain synchronization between CE & F&O, so it may not be possible to accomplish what you want. You might want to open a Microsoft case for assistance.
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