Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

Error when creating a credit note for project invoice proposal

Posted on by 555

Hi All ,

i face an issue as follows ,

i posted an invoice proposal for item journal its origin is Item requirement for sales price 3,800,0000 & went to invoice journal to select an invoice to create credit note of 598,000 and posted it , then i want to create another credit credit note for the remaining , when i select for credit note pop out an error " no transactions exists that can be selected for credit note" , so how i do credit note for remaining amount ? 

Note ; it's Microsoft Dynamics ax R2.

*This post is locked for comments

  • Nour Desoki Profile Picture
    Nour Desoki 555 on at
    RE: Error when creating a credit note for project invoice proposal

    Hi Ludwig  ,

    Thanks for your help..

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error when creating a credit note for project invoice proposal

    Hi Noureldeen,

    If you only recorded one single item and already created a credit note you cannot create a second credit note as there is no other item to credit.

    I believe the easiest thing to correct this issue is recording a corrective fee transaction to reverse your first credit note.

    Thereafter, record another two/three/etc. (or how many you Need) fee transactions that can be credited separately.

    You could of course also try reversing your earlier credit note, split the Transaction and then credit it again but this might influence your item Transactions, warehouse and so on. For that reason, I would try the way of using fees for the correction.

    Hope this helps,

    Ludwig

  • Nour Desoki Profile Picture
    Nour Desoki 555 on at
    RE: Error when creating a credit note for project invoice proposal

    Hi Ludwig,

    first point , i don't understand what you want?

    Second , it's all 1 PCs.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error when creating a credit note for project invoice proposal

    Hi Noureldeen Desoki,

    Have you tried changing the dates used for selecting the transactions that are going to be credited?

    In addition, the item requirement you mentioned above, for how many pcs. of the items has this one been posted and how many pcs. of your item have been selected/used for posting the first credit note?

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans