Microsoft Dynamics AX (Archived)

Error when creating a credit note for project invoice proposal

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Posted on by Nour Desoki

555

Hi All ,

i face an issue as follows ,

i posted an invoice proposal for item journal its origin is Item requirement for sales price 3,800,0000 & went to invoice journal to select an invoice to create credit note of 598,000 and posted it , then i want to create another credit credit note for the remaining , when i select for credit note pop out an error " no transactions exists that can be selected for credit note" , so how i do credit note for remaining amount ?

Note ; it's Microsoft Dynamics ax R2.

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Nour Desoki 555 on at

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RE: Error when creating a credit note for project invoice proposal

Hi Ludwig ,

Thanks for your help..
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Ludwig Reinhard Microsoft Employee on at

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RE: Error when creating a credit note for project invoice proposal

Hi Noureldeen,

If you only recorded one single item and already created a credit note you cannot create a second credit note as there is no other item to credit.

I believe the easiest thing to correct this issue is recording a corrective fee transaction to reverse your first credit note.

Thereafter, record another two/three/etc. (or how many you Need) fee transactions that can be credited separately.

You could of course also try reversing your earlier credit note, split the Transaction and then credit it again but this might influence your item Transactions, warehouse and so on. For that reason, I would try the way of using fees for the correction.

Hope this helps,

Ludwig
Nour Desoki 555 on at

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RE: Error when creating a credit note for project invoice proposal

Hi Ludwig,

first point , i don't understand what you want?

Second , it's all 1 PCs.
Ludwig Reinhard Microsoft Employee on at

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RE: Error when creating a credit note for project invoice proposal

Hi Noureldeen Desoki,

Have you tried changing the dates used for selecting the transactions that are going to be credited?

In addition, the item requirement you mentioned above, for how many pcs. of the items has this one been posted and how many pcs. of your item have been selected/used for posting the first credit note?

Ludwig