Every month we assign a specific group of users to the Purchasing, Vendor and Expense modules so only that group of users can post or use those modules for the periods specified. We have been doing this for over a year now successfully. We specify the FinanceME (Finance Month End) group which includes the Controller and 3 Finance Managers. I have been routinely posting on behalf of other users for both approved invoice journals and approved PO Invoices. The user gets the error message that only the FinanceME group can post when trying to post. This month, I am trying to post two approved PO invoices and am receiving the same error myself. Our Arctic Ascend helpdesk has investigated and confirmed that I am, in fact, assigned to the group who should be able to post. He had suggested that it is perhaps because the PO invoice belongs to the user and not me. However, as previously stated, I have been able to post in prior months. I am able to post invoice journals submitted by other users but am having no luck in posting the approved PO invoices this month. I then /opened/ the PO invoice up by clicking on Edit and have resubmitted to the workflow myself. It is waiting to be approved as I cannot approve my own submissions.
My question is - if I am assigned to the group of specified users who are able to use the modules assigned to the group, why am I encountering the error in PO invoices but not in invoice journals. FYI - the other users assigned to the group are also not able to post the approved PO invoices.