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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customizing the custom...
Customer experience | Sales, Customer Insights,...
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Customizing the customer voice app

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Posted on by Kai Worsch 7
Hello everyone,
 
is it possible to customize the customer voice app itself?
I would like to integrate the dynamics 365 'task' (activity) table directly in the customer voice app.
So that customer voice users can create and manage tasks directly without switching apps.
I have not yet found a way to add this app to a solution.
 
Many thanks and best regards
Kai
 
  • Verified answer
    ChadAlthaus Profile Picture
    ChadAlthaus 14 on at
    Customizing the customer voice app
    No, this is not possible. Microsoft doesn't give any sorts of flexibility in that regard.
     
    Nice thinking, though!
     
    - Chad

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