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JS OnChange Web Resource doesn't run unless saved

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Posted on by Rashid2002

Hello!

On the Quotes form, whenever I change the address (bill to or ship to) using the Look Up Address button, I want to pull a custom field from the address table ( email ) and populate it on the Quotes form. It is an OnChange event, however it only runs after changing and saving the address. Why does this happen and what are some possible fixes?

P.S. I'm aware I could've retrieved the table row using Xrm.WebApi.retrieveRecord("customer address", <address guid>, <select fields>)... However, apparently there is a bug where the billto_addressid and shipto_addressid don't get populated on the Quotes form. Any suggestions on that note would be greatly appreciated too!

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Abdul Wahab 12,119 Moderator on at

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Hi Rashid2002,

Do you not think it is due to the asynchronous nature of XRM.WebApi.retrieveMultiipleReccords.? How about if you used the function with the awaits keyword?
How about the behavior at the time of debugging?

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Rashid2002 20 on at

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Correct me if I'm wrong but if it was due to the asynchronous nature of the Xrm.WebApi shouldn't the alert on line 41 work?

Also, I used the awaits keyword and it still runs onSave rather than onChange. Here is the reference I used.

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XM-22040801-0 11 on at

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Hello,

Yes, the alert at line 41 will no be executed if an error occurs in Xrm.WebApi.

You can use try { } catch {} in async function to handle errors.&type=information

You can use promise based function (async) in OnSave but you must enabled Async OnSave in your app settings. See https://learn.microsoft.com/en-us/power-apps/developer/model-driven-apps/clientapi/reference/events/form-onsave

Be careful, async OnSave have a 10 sec timeout.

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