web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Unable to see Marketing App Icon. I have System Administration role

(0) ShareShare
ReportReport
Posted on by 329
Hi,

It seems the Marketing App icon is no longer displaying for me??  This is in my Dev environment....

I can see it in my UAT and Live environments..  I've checked that I still have System Administrator role permissions and compared all setting across the environments.

Where else should I / Can I check to see why the icon is not displaying.  The Marketing app is installed in the environment....

Regards 

Chris
I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at
    Unable to see Marketing App Icon. I have System Administration role
    Hi Partner,
     
    1.Are you just not seeing the icon, or are you not seeing the entire app?
    If you just can't see the icon, this should have nothing to do with permissions.
     
    2.Since a certain update, instead of displaying an icon for each app, Power Apps displays a uniform icon based on the type of app.
    Unless you display the application list as Grid.
     
    3.You can also try to change the icon in the app designer.
     
    If my answer was helpful, please click Like, and if it solved your problem, I hope you can verify it to help other community members find more.
    Please feel free to contact me if you have any further questions.
    Regards,
    Haig
  • Verified answer
    Chris1968 Profile Picture
    329 on at
    Unable to see Marketing App Icon. I have System Administration role
    Hi,

    Sorry for posting this as I didn't notice that the name of the App had changed to the new name ' Customer Insights - Journey'.  Doh!!!!!
  • Tania C Profile Picture
    7 on at
    Unable to see Marketing App Icon. I have System Administration role
    .

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 179 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 110

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 61 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans