web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Update a Contact within a Real Time Journey

(1) ShareShare
ReportReport
Posted on by 58
I see the option to create a Task within a customer journey, but what I'd really like to do is have the ability to add them to a marketing list/segment; update a field; etc. Any way that's possible currently?
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi,
    You can connect customer trigger and power automate in the RTM journey.
    Please refer to the following blog:

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 125 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 93

#3
Hamza H Profile Picture

Hamza H 46 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans