Ribbon Workbench - Button Not Showing in Ribbon

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Posted on by Chrisbra22

Hi, I am using the latest version of Ribbon Workbench (through XRM Toolbox) to create a custom Button ('ACTIVATE FLEET ACCOUNT') for the Account. Later on, when this button is pushed, there will be parameters passed via API. But I need to get it first to show/hide correctly...

I have the Account only solution loaded, the button dragged to the proper area on the 'Form', and have created a Command, Display Rule (only show when bf_customertype = 979,580,001 (i.e. 'B2B'), have linked the Display Rule to the Command, published, and still it does not show when the Customer Type value is chosen.

Please see below. Is there anything incorrect or anything I am missing?

Button and Properties:

Command with Display Rule linked:

Display Rule logic:

Much appreciate any feedback!

Thanks in advance.

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Verified answer

Abdul Wahab 12,119 Moderator on at

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Hi Chrisbra22,

Remove this display rule first and check whether you can see your button or not. If you can see it then add the display rule again. Now your button will workly properly.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../

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Chrisbra22 on at

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Thanks for the response! Wow, that trick seemed to work. I removed the Display Rule, published, verified the button was showing for all accounts. Then I added the Display Rule back, published, and the rule works for that field condition. Thanks!

Is this a workaround for a bug in the workbench solution? Either way, these steps worked. Thanks again.

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Verified answer

Abdul Wahab 12,119 Moderator on at

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Hi Chrisbra22,

Ye, this is the workaround. If I answer your question, please mark it as verified.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../

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Yoshika Suzuki on at

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As per this article, you can specify the button display rule by adding “&ribbondebug=true” to the form URL.

docs.microsoft.com/.../ribbon-issues-button-visible

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Abdul Wahab 12,119 Moderator on at

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Hi Yoshika Suzuki,

This thread is already closed as verified. I think no need for further solutions.

Let me know if I can provide you with more details.

Thanks
Regards,

Abdul Wahab
Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
Direct/WhatsApp:+923323281237
E-mail: abdulwahabubit@outlook.com
Skype: abdul.wahabubit
Linkedin: www.linkedin.com/.../

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